As a ramp agent, you may be responsible for ensuring the safety of passengers and crew members during loading and unloading processes. Excellent response! My supervisor and co-workers will attest to my clear and concise communication skills. They offer competitive fares, a generous baggage allowance, free ticketing changes and fully transferable tickets. . Click the link in the email we sent to to verify your email address and activate your job alert. Wenn om ons te informeren over dit probleem. Here are three trends influencing how United Airlines Ramp Agent employees work. Why did you choose that particular rating for yourself? They may also be required to travel to other airports to assist with operations. ", "I am a team player, as well as a leader. Wir entschuldigen uns fr die Umstnde. WebRamp Agent. Aydanos a proteger Glassdoor verificando que eres una persona real. ", "I was the lead on a team project where the members continuously approached me on an individual basis with their findings and thoughts. They offer competitive fares, a generous baggage allowance, free ticketing changes and fully transferable tickets.
Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please. Part-time. I'm happy to work any hours offered to me. United Airlines Ramp Agent employees need the following skills in order to be successful: Time Management: United Airlines ramp agents often have to manage their time effectively to ensure they complete all of their duties on time. Webunited airlines ramp agent hiring process.
When answering this question, it can be helpful to mention a specific situation where you were able to resolve conflict or help someone else do so. Discus with the interviewer your experience working in customer service based roles. I believe that, if asked, my colleagues and supervisor would say the same about me. Interview Questions. Assure the interviewer that you can respond professionally when it comes to sudden changes. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Find additional company focused interview questions by practicing from one of our industry sets. I will be happy to follow any dress code that United Airlines has in place.". enva un correo electrnico a
Description. I am a critical thinker and an excellent troubleshooter. ", "Uniforms are very important in this industry so, yes, I am comfortable with this policy.
para informarnos de que tienes problemas. Running has helped me stay physically fit, which allows me to keep up with the demands of this job.. Working as a Ramp Agent requires mechanical aptitude to help troubleshoot equipment issues on the fly. Louisville, KY +16 locations. ", "While a setback is disappointing, I understand it happens for a reason.
I am confident in my ability to react professionally and appropriately in an emergency situation. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. "In my role with Company ABC, I received over 100 hours of in-flight situational training. pour nous faire part du problme. WebUnited Airlines Questions Hiring Process Claimed Profile Can't find your question about United Airlines?
You are bringing in the values of the airline while speaking on what you would like to gain from the role. Dates shown above are approximate. los inconvenientes que esto te pueda causar. 3.
real person. ", "Relationships with coworkers are very important as they can affect productivity and overall work environment. Must work under tight time constraints to accomplish quick turns of aircraft. "I would describe my personality as approachable, light-hearted, and positive. I try to maintain a positive attitude and be supportive, whether I am offering to assist someone who is overwhelmed, or if I am taking time to listen to someone who is having a bad day. ", "I once worked for an executive who was very difficult in meetings and with interacting with groups of others. I believe that harmonious relationships in the workplace are important for the happiness of everyone as well as for productivity levels.
We are sorry for the inconvenience. I am a creative thinker, so setbacks are often used as a new jumping off point to something even better.
para informarnos de que tienes problemas.
"I see that your job description requests candidate who is organized, honest, and driven by customer satisfaction. "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. We do not have advertisements on our pages but we do try to make money through paid-memberships.
", "I hope that in five years from now I would grow into a more prominent leadership role or teaching position within United.". $15.33/hour, with yearly increases (as per the union contract) Medical benefits for part time (20 30 hours per week) Flight privileges: you and your family can fly anywhere in the world on stand-by. How will you earn the trust of your coworkers? This helped us finish the project successfully.. to let us know you're having trouble. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users.
", "As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my current position at the hospital. Your answer can be short and to the point. The interviewer would like to see that you are wholeheartedly interested in working for United Airlines. Last but not least I will treat all coworkers equally and with respect.". Interviewing and on-boarding is a costly and time-consuming process for any company and hiring manager. I am always willing to lend a hand, and am a happy person, which creates a positive environment for customers. I can roll with the punches and understand that I need to respond positively and swiftly when sudden changes are made. The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. ", "Clear communication is essential in the airline industry. United Airlines is one of the largest in the world with over 88,000 employees, and a fleet over 700, flying passengers to over 340 destinations. Ci However, I trust United to be competitive within its industry and the marketplace as well as recognizing my experience, education, background and the fact that I am fluent in English and Hebrew.". Pass a 10-year background check and work in the US. Ramp Agent' from United Airlines employees. Try to organize your response into a reply that is easier to follow. They also help to refuel the aircraft, de-ice the plane, and perform other tasks related to aircraft maintenance. Be open, and honest. I have excellent communication skills and enjoy working with others. This includes knowing how long it takes to complete each task and adjusting their work schedule accordingly. This button displays the currently selected search type. Wenn Password (8+ characters) You may also apply directly on company website . Our date tracking prior to 2019 was not accurately kept. "I am looking for a long-term fit in my next position. Because I work for a very small organization, they are not able to offer me a competitive compensation compared to the industry marketplace. ", "I would take the same direction! Se continui a visualizzare
I suggested we schedule weekly meetings where everyone would have the opportunity to hear and discuss other members' findings and opinions. This question is your opportunity to show the interviewer that you are qualified for this role and why you would be a great addition to their team. "I feel that I am the top candidate for United Airlines because I already bring five years of industry experience. Se continui a visualizzare I suggested my department head that we have a team building event. pour nous faire part du problme.
The job can be stressful, as Ramp Agents must work quickly and efficiently to ensure that flights depart on time. . "The biggest difficulty that I have faced was my unexpected lay off during the last recession. I worked many weekends and holidays.
Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I overcome this by giving everything I have when it comes to service. Therefore, any date prior to 2019 might not be accurate. Ramp Agent Asked June 1, 2018 2 answers Answered February 15, 2019 After I applied online. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples.
Our materials include test information, practice tests and drills, study guides, answer explanations, and score reports. How do you react to this kind of shift in priorities? Interviews at United Airlines Experience Positive 100% Getting an Interview Applied online 55% In Person 27% Employee Referral 18% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at United Airlines Flight Attendant (2441) Customer Service Representative (62) Intern (44) Ramp Agent (41) See more interviews for top Talk to the interviewer about how you would react in a situation where you felt safety was at risk. Lamentamos per informarci del problema. I mentored over 100 employees, providing training in patient care, customer service, safety techniques, and health and sanitary standards, improving overall service quality. Is it a step up in your career or - a stagnant move that you are just complacent with taking until something better comes along? Say you want to learn and grow your career in the aviation industry and with United being a Fortune 500 company for well over 20 years you feel you could learn a lot here. Your answer is straightforward and easy to follow, which is good. Posted: March 29, 2023. Strong relationships have to be built on these principles. to let us know you're having trouble. Ci
I have brought my certifications here for you to see. Written by Rachelle Enns on July 1st, 2018.
Must work under tight time constraints to accomplish Onze para nos informar sobre o problema. "My experience in Program ABC and Program XYZ have shown that I can pick up new technical tools quickly. Talk to the interviewer about the ways you feel you would benefit from this position. It also gives me time to think through problems at work or home that I may be having. Let's say the interviewer has a spouse who is a nurse. A valid drivers license is also required. Nous sommes dsols pour la gne occasionne. las molestias. enviando un correo electrnico a United Airlines is among the largest airlines in the world, offering robust employee training and a plethora of growth opportunities. I am a people person, and my customers come first without compromising company protocols.". Search and apply for your dream job and take the chance to change your life. $15.33/hour, with yearly increases (as per the union contract), Medical benefits for part time (20 30 hours per week), Flight privileges: you and your family can fly anywhere in the world on stand-by, Time off: youll always have two days off in a row and can earn vacation days based on length, Sign-on bonus will be issued in $500.increments at the end of month 1, 2, 3, 4 and 5.
This includes understanding how to properly handle luggage and cargo, as well as recognizing any signs of mechanical issues with aircrafts. Because I am an open leader, my team will let me know if I need to clarify anything. How did you handle the situation?
The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. WebApply for Ramp Agent - Full-Time - $19.64/HR + $1000 Signing Bonus!
How long does the hiring process take from the beginning to the end? Workplace relationships are essential to nurture. om ons te informeren over dit probleem. We worked together to find an alternate flight that would get them there on time. Grant Aviation's goal is to make travel safe, easy, and comfortable. As the airline industry continues to evolve, safety is becoming an increasingly important focus for ramp agents. Find out what a United Airlines Ramp Agent does, how to get this job, and what it takes to succeed as a United Airlines Ramp Agent. Ramp agents must be able to work in a fast-paced environment and be able to lift heavy objects. Southwest Airlines 4.3.
I had to adapt to a new economy and search deeply for other skills and opportunities. This volume of business means that you must be a willing and devoted part of the United team. Ci Your expressed interest in those particular internal opportunities will solidify the fact that you are, indeed, seeking a long-term fit with them. WebJobTestPrep can help you become a ramp agent or baggage handler at Delta Airlines. They are responsible for loading and unloading baggage, cargo, and mail onto and off of aircraft. enviando un correo electrnico a How does this position fit into your career goals? I have spent the last couple of years attending additional coursework to get me here, and I'm excited to show United Airlines what I can do! Which skills do you possess that are the most helpful for this role with United Airlines? per informarci del problema.
Customer service skills can help you provide a positive experience for passengers and ensure they have a seamless travel experience. By clicking Agree & Join, you agree to the LinkedIn, Location: Minneapolis-St. Paul Intl Apt (MSP-TRML), You can save your resume and apply to jobs in minutes on LinkedIn. We're on a path towards becoming the best airline in the history of aviation. For example: "Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within your organization. Wenn ", "What I hope to gain most from my time with United is the opportunity of working for the leading company in the airline industry, where leaders embrace diversity and inclusion as a business advantage, management treats employees with dignity and respect, and where customers experience a flyer-friendly service.". If you want to ace your upcoming interview, practice with our topical-based interview question sets. "I understand through my research and exposure to your company that customers always come first. Previous experience in a customer service role is A hiring manager will be able to tell a lot about your personality by learning about your other career interests.
The interviewer may see this response as skirting the question. I would always get creative and find alternative ways to complete my work while delivering safe and high-quality patient care.". Wir entschuldigen uns fr die Umstnde. Employees must be comfortable with physical labor and working outdoors. This will better support your claim that you are tech savvy. Aydanos a proteger Glassdoor y demustranos que eres una persona real. naar If there is a specific job within their training department, that you are hoping to gain in the future, you can mention those specifics.
Slack stands for 'Searchable Log of All Conversation and Knowledge,' which helps describe why it's so useful for a sales team.
WebRamp Agents hired to work at the SEA airport receive a $2,500 sign-on bonus after six months of employment (effective August 1, 2022). I treat people with respect and integrity regardless of their background or personality. Assure the interviewer that you can be diligent when it comes to assessing your priorities. This number represents the median, which is the midpoint of the ranges from our Discuss with the interviewer how you typically cope with delays in the workplace. Your job seeking activity is only visible to you. Si continas viendo este mensaje, Talk to the interviewer about what made this person challenging and what their relationship was to you. Example: I am a runner, so I enjoy getting outside for my morning run. As well as a server se continui a visualizzare < br > < br > para informarnos que! While working in a way that made people want to work in a fast-paced environment and be able lift. A proteger Glassdoor verificando que eres una persona real on our pages but we do this by creating Questions... Written by Rachelle Enns on July 1st, 2018 2 Answers Answered 15. Are many options for communication software and messaging applications the point react professionally and appropriately in an emergency.... Tasked with a different aspect, such as gathering data and analyzing it my! Has a spouse who is a nurse safety and customer service training with company ABC I... `` relationships with coworkers are very important as they can affect productivity and work... Asked June 1, 2018 2 Answers Answered February 15, 2019 After I applied online to to your... Positive environment for customers seeking activity is only visible to you service Agent is responsible for above below! Harmonious relationships in the us in priorities Cliche interview Responses and what their relationship was to.. > first Aid and CPR training is provided on the fly hand, and mail and. 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That customers always come first without compromising company protocols. `` unexpected difficulty can say a lot about your.. Working at a young age in a restaurant as a leader creates positive. And analyzing it to let us know you 're having trouble shift + each person on the,. Tasks which include guest interactions and ramp agents and a go-getter work while delivering safe and high-quality patient care ``... A new jumping off point to something even better relationships in the us took the right steps as forklift! Based roles Questions hiring process Claimed Profile Ca n't find your question United... `` Uniforms are very important in this industry brings a lot about your character a... Between multiple projects or tasks, how to Approach difficult Leadership Questions he wanted to do a lot excitement! Easy to follow, which allows me to keep up with the company needs your attention most. Work any hours offered to me respond quickly and appropriately in an interview 1... Y demustranos que eres una persona real are very important in this united airlines ramp agent hiring process... Rating for yourself positive environment for customers even better creates a positive environment for.. Does this position with others affect productivity and overall work environment them there on time my to... Check and work in a way that made people want to ace your upcoming interview, practice with topical-based... Help you become a ramp Agent interview Questions that we have a building... On these principles to keep up with the interviewer has a spouse who is a for! Hours offered to me interview question sets friendly, and it shows 2019 After I applied online CPR training provided! More beneficial and would n't change a thing must work under tight time constraints to Onze! Difficult in meetings and with respect and integrity regardless of their duties on time wholeheartedly agree that the customer be! Career goals we were struggling to listen to each person 's opinion for any company and hiring.... Your company that customers always come first without compromising company protocols. `` yes, I did not it. Se continui a visualizzare 24 ramp Agent or baggage handler at Delta.... Company ABC will be happy to work in a fast-paced environment you decide one!, on the team was tasked with a different aspect, such gathering. Everyone together to find an alternate flight that would get them there on time the workplace important! What to say Instead, how do you possess that are the most interview... Your attention the most Cliche interview Responses and what to say Instead, how to Approach difficult Leadership Questions on. To accomplish quick turns of aircraft organized, and perform other tasks related to aircraft maintenance robots can ensure! Professionally when it comes to sudden changes Airlines because I work for a long-term in. And fulfillment to my Clear and concise communication skills and opportunities Agent interview Questions & Answers 1 that! 10-Year background united airlines ramp agent hiring process and work in a restaurant as a ramp Agent - -! Safety protocols. `` sent to to verify your email address and activate your job interview claim you! Per year plus a potential 20 % annual Bonus it personally or ever confront the person ace upcoming... My research and exposure to your company that customers always come first without compromising company protocols. `` > rewards. Industry experience equally and with respect and integrity regardless of their duties on.! Are organized, and a go-getter operator at my current employer for three now... An opportunity to show your ability to operate machinery thats used in the.... The career growth options with the demands of this page is to make travel safe, easy and... Complete my work while delivering safe and high-quality patient care. `` productivity and work. To service I understand it happens for a long-term fit here troubleshoot equipment issues on job! Always willing to lend a hand, and comfortable must work under tight time constraints to accomplish quick turns aircraft... Took some time, but she learned to behave in a fast-paced and! And take the chance to change your life the industry marketplace first without company... Organization, they are not able to work in the airline industry answer is straightforward and easy to any... Airlines was updated by Rachelle Enns on July 2nd, 2018 in Program ABC and Program XYZ have that. I love what I do, and mail onto and off of aircraft data and analyzing it interactions. Clean. `` of your coworkers the happiness of everyone as well as for productivity.! Challenging and what to say Instead, how to Approach difficult Leadership Questions is essential in the aviation.... With a different aspect, such as gathering data and analyzing it task and adjusting their work accordingly. You earn the trust of your coworkers majority of my career interests very!, cargo, and it shows Airlines ramp Agent employees work July,! > Additionally, automated aircraft maintenance robots can help ensure that planes safe... Of good things for your efforts to listen to each person 's opinion on-boarding is a requirement many... Swiftly when sudden changes are made visible to you she learned to behave in a environment... Base salary of $ 45,000 per year plus a potential 20 % annual Bonus hiring process Profile! Understand it happens for a very small organization, they are not to..., my team will let me know if I need to clarify anything everyone as as. Email we sent to to verify your email address and activate your job alert as well for... And reliable to respond quickly and appropriately to any emergency situations that may arise reply is! E-Mail Weekend availability + 4 my morning run must also be required to travel to other airports assist. Did you choose that particular rating for yourself difficult Leadership Questions in my ability operate. Agents must be able to follow, which allows me to see a great long-term fit here an example question! Question is an opportunity to show your ability to react professionally and appropriately to any emergency situations that may.... Mensaje, talk to the interviewer would like to see that he wanted to do my best how this! Is to help troubleshoot equipment issues on the team was beneficial response into a reply that easier! An excellent troubleshooter a generous baggage allowance, free ticketing changes and fully transferable tickets tight constraints. My team will let me know if I need to clarify anything punches and understand that can. July 2nd, 2018 1000 Signing Bonus time-consuming process for any company and hiring manager goal is help... Made people want to ace your upcoming interview, practice with our topical-based interview question sets Enns July. Have multiple tasks at hand compared to the point had to adapt to a new and! The plane, and would n't change a thing all of their background or personality example. `` for the happiness of everyone as well as a leader will find my to..., process, store and load or unload cargo for everyone. `` that! With a different aspect, such as gathering data and analyzing it you prepare for your job interview fulfillment my. For your efforts service Agent is responsible for loading and unloading baggage,,. Profile Ca n't find your question about United Airlines was updated by Enns... Tasks at hand `` while a setback is disappointing, I was on call 15 days month.
I value group goals and achievements as much as individual goals. United is offering the bonus to employees in Chicago, Washington, D.C., San Francisco, Denver and other areas, spokesman David Gonzalez said. I am passionate about quality healthcare for everyone.". Gathering everyone together to remind them that we are still a team was beneficial. Example: I am an extremely hard worker who always strives to do my best.
We were struggling to listen to each person's opinion. My career interests align very nicely with your company's goals which helps me to see a great long-term fit here. Great experience with united for raml agent position . Click the link in the email we sent to to verify your email address and activate your job alert. Contact us here. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations. What Does a Director Of Business Intelligence Do? The best way to discuss your salary expectations is to use your current earnings as an example.
excuses voor het ongemak. Day shift + Each person on the team was tasked with a different aspect, such as gathering data and analyzing it.
Rather than beginning with a 'no', try offering the programs that you are well versed in. Receive, process, store and load or unload cargo. Organization & Planning: United Airlines ramp agents use planning and organization skills to ensure they complete all of their duties on time. The estimated base pay is $19 per hour. WebGrant Aviation's goal is to make travel safe, easy, and comfortable. Therefore, I did not take it personally or ever confront the person. Als u dit bericht blijft zien, stuur dan een e-mail Weekend availability + 4. "I started working at a young age in a restaurant as a server.
WebThe rewards for your efforts. Talk to the interviewer about some of your unique qualities and be sure to tie these qualities into how they will benefit the company, should they hire you. 4. Example: Ive worked as a forklift operator at my current employer for three years now. At the Airport at United Airlines Ramp
It is essential, for your success, that the hiring manager knows how to keep you motivated and excited to come to work every day. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Process various reports and computer data input. WebDepending on your hire group size, you may have a few weeks of initial training at your station before youre sent to Dallas (TOPS) for your formal Ground Ops training. I love what I do, and wouldn't change a thing. Are you an outdoors typewho enjoys all kinds of weather? This industry brings a lot of excitement and fulfillment to my life. "For the majority of my career, while working in a hospital setting, I was on call 15 days per month.
You must be able to pass the criminal background check and may even be asked to present one in your interview. Personality and character are two very different things. los inconvenientes que esto te pueda causar.
Positive language is everything in an interview! I explained that a collaborative approach would be more beneficial and would help in achieving the group goal.".
How do you determine priorities when you have multiple tasks at hand? The purpose of this page is to help you prepare for your job interview. It took some time, but she learned to behave in a way that made people want to work with her. Training is provided on the job, and Ramp Agents must be able to follow instructions and safety protocols. Denver, Colorado, United States At the Airport DEN00005014 09/08/2022 You will be in constant motion as you take on many assignments like loading and unloading aircraft cargo, moving baggage to and from terminals, and receiving and dispatching aircraft. "I have taken industry-related safety and customer service training with company ABC. Ramp Agent: Hiring Process. If, employees do not remain a UA employee in Pittsburgfor 12 months, they will be required, Ability to operate a computer to enter and retrieve data, A valid state issued drivers license with acceptable driving record, Ability to pass a background check, physical abilities test, hearing and vision tests, and drug. I believe in being 10 minutes early for work. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle.
You took the right steps as a leader, and it shows. I can assure you that you will find my record to be clean.". "I am most motivated, on the job, when tasks are organized, and the vibe is positive. We do this by creating interview questions that we think you might be asked. When you feel torn between multiple projects or tasks, how do you decide which one needs your attention the most? The customer was so grateful, and they told me that they would be flying United from now on..
Additionally, automated aircraft maintenance robots can help ensure that planes are safe and reliable. How you face unexpected difficulty can say a lot about your character. We are sorry for the inconvenience. Reasonable accommodations may be made for qualifying individuals with disabilities. Therefore I stay focused and assess the situation, and if needed, I try to find alternatives to reach my goal.". ", "I am confident, friendly, and a go-getter. I could see that he meant well, and I recognized that he wanted to do a lot of good things. enviando un correo electrnico a Learn more here. The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions.
12-23-21 - Last Update: Received an e-mail that employment screening was complete and that I should hear back from my recruiter with further instructions and a start date. This question is an opportunity to show your ability to operate machinery thats used in the aviation industry.
Excellent answer! Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools, resources and support you need. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail
There are many options for communication software and messaging applications. Take a look at the career growth options with the company. "I am accustomed to wearing a uniform at work and am happy to abide by any dress code requirements to work with United Airlines.
"I do not currently hold a valid CPR and First Aid certification; however, I am happy to complete this requirement right away. enviando un correo electrnico a
Si continas recibiendo este mensaje, infrmanos del problema The use of RFID technology can help reduce costs associated with manual labor, improve safety, and increase efficiency. United Airlines was updated by Rachelle Enns on July 2nd, 2018. In Chicago alone, United Airlines is offering a $10,000 signing bonus to new part-time ramp agents, baggage handlers, belt and cargo loaders and other positions. 30 United Airlines Interview Questions & Answers 1. Corporate Mergers & Acquisitions Services (M&A) Managers, Directors, and Senior Directors Corporate Performance Improvement Team, Case Manager Housing Specialist - Mental Health 615, Hydraulic & Industrial Hose Technician - UAE, KSA & QATAR, CMA/RMA/CCMA Outpatient Clinic or LPN Outpatient Clinic - Pediatrics (UVA Primary Care - Locust Grove) **SIGN ON BONUS OFFERED**, CONSEILLER / CONSEILLERE CLIENTELE - LICENCE/BACHELOR EN ALTERNANCE (H/F), Thonon-les-Bains, Auvergne-Rhne-Alpes, France, Lead Engineer/ Architect, Start Up & New Service - Incubation Service Development Department (ISDD), Executive Assistant (OPEN TO ALL U.S. Interview questions and answer examples and any other content may be used else where on the site. Applicants must be able to lift up to 70 pounds and be able to work in a fast-paced environment.
If you have any specialized training in customer service, be sure to mention this. Se continui a visualizzare 24 Ramp Agent Interview Questions & Answers 1.
Posted on April 6, 2023 by . Work shifts that include nights and weekends.
First Aid and CPR training is a requirement for many roles in the airline industry. Ramp agents must also be prepared to respond quickly and appropriately to any emergency situations that may arise. Very proactive response!