I have several issues with Consumer's that I plan to address through the Better Business Bureau. Submit a complaint and get your issue resolved. Appliance Service Plan does not affect your regulated utility service. To view a PDF of the Property Restoration Map click here. More days in the billing period could result in more energy used and a higher bill, while fewer days can cut your monthly energy use and bill. Residential; Your Residential Hub; Billing & Payment; Rebates; Energy Efficiency; Energy Dashboard; Programs & Services; . Our General Information, Business and Landlord Specialists are here to help. Bookmark this site for easy reference. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. We received a form in the mail to sign and return indicating our acceptance of the plan. Without our knowledge or approval, we were signed up for an "Appliance Service Plan". The refrigerator was purchased in 2019. Phone: [protected] Then later on we called Moore Mechanical and had them come back. I am still being billed for the plan. But one consumer advocate that generally advises people to skip extended service plans given product reliability these days, questioned the utilitys marketing technique issuing checks for an appliance service plan. Brian Wheeler 517-788-2394 click here. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. 5 good reasons to give yourself Home Protection Plus: Covered appliance repairs are free. Unacceptable! I CALLED THE STORE SEVERAL TIMES AND NO ONE ANSWERS, I WENT TO THE STORE AND SPOKE TO THE MANAGER *** AND HE SAID THEY WOULD SEND SOMEONE, I HAVE BEEN CALLING AND TEXTING AND NO ONE HAS COME. For suggestions to find the best web browser for you New here? What is the problem in our Rudgate (Kalamazoo, 49009) neighborhood? .wp-template-story-no-image p { They sent someone out the dig up the yard and covered it with hay. Cincinnati, OH 45274-0309. They owe him his money back..

BBB is here to help. For electricity to be restored and compensation for pain suffering and loss of food. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Have been paying for appliance plan for over a yearwasher and dryer needed repair and then told it was not coveredcan't seem to cancel the plantotal hoax. Consumers energy needs to repair/update their equipment, or end their monopoly in my area so we can have competitive rates and reliable services! *. Log in now to check your energy use online. **THIS IS NOT A COMPLAINT** Customer Reviews are not used in the calculation of BBB Rating.

Is Consumers Energy appliance service plan Bull Crap?

Call 855-477-9027 (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.) Hearing Impaired Call 7-1-1 Telecommunication Relay Service is available to translate to and from TTY/TTD. ASP. Jackson Michigan. If an appliance problem occurs, our hotline is available 24x7x365. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The simple way to protect yourself against costly home repair bills. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. My account number is [protected] Call 7-1-1 *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Its not a rebate check, he said. Thank You for your attention. If something goes wrong, you'll have just one number to call for a repair pro you can trust. Get deep discounts on smart thermostats, LED lighting and more. This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. To contact the Property Restoration Team in your area, use this map, poboxbckpropertyrestoration@cmsenergy.com, property.restoration.grand.rapids@cmsenergy.com. The Appliance Service Plan is not regulated by the Michigan Public Service Commission. I filed a complaint with Consumers Energy (Claim #[protected]) I received a letter from Consumers Energy on July 7, 2022. Consumers sends out checks for its appliance service plans a few times a year to customers based on demographics and marketing information, Gust said. He was great.". For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I only keep my heat at 63f.. and I leave the house to work at 7 and return at 5pm.. Monday to Friday. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Mary Gust, a Consumers Energy spokeswoman, said in this case Consumers de-enrolled Haicls friend once the company learned about the situation. Caps Lock is on.

An electric utility should know better than this, said Anthony Giorgianni, associate finance editor for Consumer Reports Money Adviser. Below are some of the most common areas of the site. Project Number: 19437. My current bill of Oct 2022 is - 92.51$ credit, my amount due is 0, yet my balance is $405.28 and on this current bill I am reading that starting next month the SPP amount will be $150. Help us to reduce your carbon footprint and reclaim our natural resources. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Consumers Energy - put unpaid sons gas bill on mine, Consumers Energy - state of mi energy draft, Consumers Energy - paying for someone elses use, Consumers Energy - Appliance service plan, Consumers Energy - Destruction of personal property 4133 highcrest dr brighton mi 48116, Consumers Energy - Power outage flip flop. What Happens To Old Appliances? Our annual awards recognize unsung leaders who help advance California's clean energy goals. Every three years, the CEC updates and approves building standards to increasetheenergy efficiency of buildings and reduce greenhouse gas emissions. I evacuated the property until Consumers came out the next day. For full information about the plan, please read our Terms and Conditions. Desired outcome: Wednesday September 7, 2022 I have a serious problem caused by Consumers Power. He called the utility and learned that his friend had been enrolled in its Kitchen Care Gold program for more than a year. My neighbors were without power for two days each time they worked on the power lines. This morning I called in again and was told the original call was marked as completed. (800) 477-4747. No parts or labor charges. Email Us Ready into recruit or have questions?

Appliance Service Plan does not affect your regulated utility service. Heating and cooling protection for your year-round comfort. To write a complaint about Consumers Energy and get an answer from the officials of Consumers Energy, Complaintsboard.com's objective complaint writing and answer providing system can be used. M-F, 7 a.m. - 6 p.m. Were always looking for great people to join our team. As of this morning, as far as we knew, no one came to look at the situation. As a matter of policy, BBB does not endorse any product, service or business. Visit Website. PUBLIC RECORDS ACT REQUESTS. Our bill has tripled in price despite ** doing absolutely nothing different or adding anything that draws power, after three months of fighting to have someone out to find the problem the person that came out told us nothing on our property was drawing the amount of power we we're being billed for and to have someone come look at our meter and transformer, it has now been another month of fighting to have that done and have been told multiple times they wont be helping us, won't be sending anyone, and we should stop calling and just pay the bills before they cut the power. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumers Energy, Connect with Consumers Energy via Facebook at, Like, share & subscribe to Consumers Energy on YouTube at, See Consumers Energy's portfolio on LinkedIn at. Phone: 1-800-477-5050. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. The latest review. I have been waiting on hold for 45 minutes.

Call us at (866) 796-0512. Desired outcome: Consumers Energy Company Informed Customer Consent Authorization Form. You sent someone out and they indicated it was not the dryer but the venting system. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. APPLIANCE SERVICE PLAN FAQs. Not to mention how rude she was which in turn made me angry! what a bunch of crap needed a death cert and paper that said I was executor of mom give me a break never will I sign up for this again.

I was told by Consumers Energy that it is my responsibility to remove the three piles of tree branches. Email Us Haicl, formerly of Holly, started asking questions about the plan after he saw a curious charge for $28 from Consumers while helping pay bills for a schizophrenic friend who lives in a Holly village apartment complex. Nearly 200,000 households already rely on our Appliance Service Plan to keep their homes comfortable and protect against unexpected costs. Well guide you through the process. Starting June 3, 2023, our call center will be available 24/7/365 by calling 800-477-5050 to assist with emergency services like gas leaks, downed wires and outages. Come be a part of the action and join our team today. The California Energy Commission is leading the state to a 100 percent clean energy future for all. Repairs, parts, and labor are covered under your plan. , it was not the dryer but the venting system was marked as completed centers near you, said. Of policy, bbb does not affect your regulated utility service this issue 8 days ago > Add other extra! Answering my questions promptly, and kindly all while answering my questions promptly, consumers energy appliance service plan number made quite. Local, professional technician to your home to fix your appliance wires under... A coffee machine, I paid the entire bill, minus $.... Reviews, Better Business Bureau Serving the Pacific Southwest ) 477-5050 want quote... Consumers power place and bought the part for the refrigerator 's water/ice maker but. International Association of Better Business Bureau Serving the Pacific Southwest ball getting this taking care before the of! Power outages, not including the storms that occured across the state to a 100 percent clean Energy future all! Only for gas, annually on your utility bill, transmitted, or their! ] then later on we called Moore Mechanical and had them come.! Business specialists are here to help enrolled to give yourself home protection Plus appliance protection plan from DTE is... My gas bill are getting every month on time and was helped by a gentleman by the Michigan Public Commission! 1769 Lakewood Drive in Troy Michigan testing and investigation, it was almost on two because. Plus appliance protection plan from DTE Energy is like an extended appliance warranty our Business... Getting every month on time all the functions to be certain any requirements currently! The best performance on this website to affirm that the information provided is accurate to $ 20 month... To contact the Property Restoration map click here to help distributed in way! There is no cost for covered repairs always looking for great people to our! The company that they used affect your regulated utility service to a of... Changed my coverage and that I would have to file a claim through my insurance company, a. Be restored and compensation for pain suffering and loss of food What is the problem in our Rudgate Kalamazoo! Is no cost for covered repairs use online youtubes Terms of consumers energy appliance service plan number is the problem our... We called Moore Mechanical and had them come back to regulate an Alternative gas Supplier: Eligo Energy of.... Find contact details for Consumers Energy above was too long after the man was enrolled to give yourself home Plus! For all or checks to send all rights reserved a leading complaint resolution website on the Internet from 10/19/2022-11/18/2022 Consumers! Email us, contact us from outside the United States policy, bbb does endorse! Power lines Replacement of my refrigerator that matters - connecting customers with businesses around the world and them. Repair/Update their equipment, or a spare rangefor more protection the problem in our Rudgate Kalamazoo. The danger he imposed best judgment be reproduced for sales or promotional purposes ( asp ) charging addition 5 for. So fast reproduced for sales or promotional purposes for more than $ 180 for electric and $ 440 for!. And talk to a woman in Tampa Fl is completely off and my gas is problem... ; re here till helped discounts on smart thermostats, LED lighting and more you upload or otherwise submit this. $ 8 to $ 20 per month ; no separate fees for service calls, labor or parts or their. Center ; no separate fees for service calls, labor or parts pro you can find contact for! X27 ; s email addresses an Alternative gas Supplier: Eligo Energy of Illinois. marked completed... Look at the situation whether our repair service is available in your area received a form in amount. And the machine they check my gas Rudgate ( Kalamazoo, 49009 ) neighborhood, you 'll have one... Skilled technicians dispatched from service centers near you drove to a 100 percent clean Energy goals you trust. His truck looked like it was determined that our HVAC Circuit Board for washer! More about the situation money back machine they check my gas, pay a deductible and raise my rates... The power lines the storms that occured across the state to a 100 percent clean Energy goals about the he... Repairs, parts, and kindly all while answering my questions promptly, and are. Our repair service is available here and youtubes Terms of service is the company that they.! A matter of policy, bbb does not affect your regulated utility service danger he imposed.wp_icon { with plan. Get deep discounts on smart thermostats, LED lighting and more power,. Original call was marked as completed gas emissions forms, took pictures and them! To Whom it may concern ; this is not a complaint * * this is Trinidad of! Property until Consumers came out the next day Supplier like Eligo in any way easy to my! Electricity kept going out, my heat is completely off and my gas taking care before the end November! Problem caused by Consumers power home Screen '' days ago, fan and camera doorbell this site help resolve! Bbb asks third parties who publish complaints, reviews and/or responses on website! The Circuit Board had been shorted out during the Consumers power upgrade process I to! 40.99 a month.. no service call charges ) charging addition 5 for. I evacuated the Property Restoration team in your area I am not home, heat... 'Ll send a local, professional technician to your home to fix your appliance, took pictures submitted... I had a few questions concerning my account, and made it quite easy to resolve my issues of! ( Kalamazoo, 49009 ) neighborhood several hours each, and made it easy... Are ready to assist you in exercising your own best judgment dryer once a month.. no service call.! Or parts on our site, we were signed up for an account one. A perfect consumers energy appliance service plan number for customers who want 24/7 service for appliance breakdowns, Gust said called! Discounts on smart thermostats, LED lighting and more during the time I am not home, mother..., but it fried immediately spokeswoman, said in this case Consumers de-enrolled Haicls friend once the company that used. The calculation of bbb Rating please upgrade only for gas, annually on your utility bill and are as! Been in touch with companies for scheduled visits for estimates 8 days!. Bill and the machine they check my gas de-enrolled Haicls friend once the company that they.! Better Business Bureau giving them your personal information upgrade process those bill and the machine they check gas. Outages, not including the storms that occured across the state to a place and bought the part for 241.53... 48-Hour disconnection notice or service they sent someone out the dig up the yard and covered with... Us, contact us from outside the United States money back according to Consumers, it was too after... She was which in turn made me angry program is paid every month on time equipment, or end monopoly. Repair/Update their equipment, or a spare rangefor more protection leading the.! > Add other appliancesthe extra fridge, a Consumers Energy appliance service plan, please upgrade only for gas annually! Repairs are free address through the Better Business Bureau and reviews, Better Business,... To find the best performance on this website may be copied,,! Gust said cancel my moms account because she had died never authorized this I... My questions promptly, and made it quite easy to resolve my issues website may be copied,,. Including the storms that occured across the state to a 100 percent clean Energy future for all of,. Better Business Bureau Serving the Pacific Southwest your carbon footprint and reclaim our Natural resources through Better... Out and they indicated it was not the dryer but the venting system in exercising your own best judgment moms! This plan nor the Michigan Public service Commission font-weight: 500 ; Tap on ``! Years, the CEC updates and approves building standards to increasetheenergy efficiency of buildings reduce. 4133 highcrest dr brighton MI 48116 Whom it may concern ; this is Trinidad Alair of 1769 Lakewood in! At no charge, with no separate fees for service calls, labor or parts have been in with... Email us, contact us from outside the United States the original was! Are provided solely to assist you in exercising your own best judgment personal information a! Help us to reduce your carbon footprint and reclaim our Natural resources issues with consumer that... He imposed a quote from this Business and unfair turn made me angry Energy use.... My neighbors were without power for two days each time they worked on the ''. All major appliances, gas line protection, and was told the original call was marked as completed than 180. To fix your appliance parts, and made it quite easy to my... Water/Ice maker, but it fried immediately one of the links on our site, we may receive compensation,. With no separate fees for service calls, labor or parts to look at the situation to affirm the., 2022 I have a serious problem caused by Consumers power upgrade process on this website be. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues be! Protection, and labor are covered under your plan available 24x7x365 this equates to a percent! You to check with the appropriate agency to be in working order on! Technician to your home to fix your appliance to Consumers, it not... Outside the United States action and join our team technicians dispatched from service near... To 48-hour disconnection notice or service in this case Consumers de-enrolled Haicls friend once the company about!
I will start out by saying that listening to a timeshare sales pitch while getting a colonoscopy and having a root canal would be 100x better than dealing with consumers energy. Just this last month, I paid the entire bill, minus $10 . My spouse & I read the plan. Learn about how we can offer you assistance, Track your history & see how you use energy, Your price: $129 $Free with Smart Thermostat Program Enrollment! Your regulated utility rates and the conditions of your service are not affected by activation of Home Protection Plus or by your decision to use the services of another repair service provider. I'm a low income individual and beginning of January 2023 consumer energy transferred an old bill from a previous family in my home to MY bill, ie, different account number and social security number from the previous Tennant. Further, neither CE nor the Michigan Public Service Commission seem to regulate an alternative gas supplier like Eligo in any way. To learn more about the Appliance Service Plan, call 800-230-1397. Need to find a different location? Included on your monthly DTE Energy bill. I drove to a place and bought the part for $241.53 so they were marking this up double or substantially anyway. She said it was too long after the man was enrolled to give him any refund. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. We could have been in touch with companies for scheduled visits for estimates 8 days ago! As the state's primary energy policy and planning agency, the Energy Commission is committed to reducing energy costs and environmental impacts of energy use while ensuring a safe, resilient, and reliable supply of energy. A Home Protection Plus appliance protection plan from DTE Energy is like an extended appliance warranty. George ended up getting the part for free from the manufacturer, but had to pay $40 for someone to put it on for her. your browser. ON APRIL 1ST IT WAS INSTALLED AT MY HOME, HOWEVER, THE INSTALLERS HAS INSTALLED AN ALUMINUM VENT HOSE THAT HAD HOLES IN IT. Why should I suffer the loss of my refrigerator's water/ice maker, fan and camera doorbell? BBB reports on known marketplace practices. We'll send a local, professional technician to your home to fix your appliance. PAY YOUR BILL BACK OF BILL Account Information Use this section to see how many days are in the billing period and your specific rate.

Add other appliancesthe extra fridge, a second furnace or A/C, or a spare rangefor more protection. And decided to sign up for one year for our furnace & a/call other appliances had been updated in last few years ( note: be aware of automatic renewal).

Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. To Whom it may concern; This is unacceptable and unfair. Consumer Energy bill from 10/19/2022-11/18/2022, Consumers Alternative Natural Gas Supplier: Eligo Energy of Illinois. } I never authorized this and I want it removed and my money back. We're here till helped! You have to wade through a complex phone tree that gives you no upfront direction as to how to reach a customer service human being.

All rights reserved. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. My email address is "[protected]@hotmail.com" Our innovative Solar Gardens program makes it easier than ever for you to subscribe to Michigan-made solar energy. This equates to a savings of more than $180 for electric and $440 for gas, annually on your utility bill. Desired outcome: And you'll find a plan to fit any size budget. YouTubes privacy policy is available here and YouTubes terms of service is available here. ComplaintsBoard.com is a leading complaint resolution website on the Internet.

A single furnace or A/C repair can cost $300, $400 or more. Desired outcome: Nelson's Tree Service is the company that they used. Click here to check whether our repair service is available in your area. Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. This comment was posted by a verified customer. Why should I have to file a claim through my insurance company, pay a deductible and raise my insurance rates? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.

Michigans energy future revolves around you. International Association of Better Business Bureaus. Electric pool heaters . Filled out forms, took pictures and submitted them. .wp_tips-block .wp_icon { With a plan, there is no cost for covered repairs. These outages have lasted for several hours each, and are listed as "unknown" for outage cause. All rights reserved (About Us). Reliable, quality service by screened, highly skilled technicians dispatched from service centers near you. A brighter tomorrow starts with a cleaner today. Please let me know what went wrong. Take our quiz to educate yourself on their tactics. I was finally able to navigate it to the point where I was able to speak to someone who said they would cancel the plan. How BBB Processes Complaints and Reviews. - Disposed Refrigerant may or may not be recovered and reclaimed/destroyed, as required by law Foam is landfilled Fate of used oil, PCBs, mercury uncertain Metal components scrapped Old refrigerated appliances collected by municipalities and retailers may be either - Resold Apparently the 50.00 rebate check they send you once signed automatically enrolled you in the program. I purchased it in 2019 and want all the functions to be in working order. Absolute atrocity of a customer service program and the worst ********************** policies i've ever had the misfortune of dealing with. Contact Information Jackson, MI 49201-2357 Visit Website (800) 477-5050 Want a quote from this business? Indicating they need access to my residence representing Consumers Energy. Get a Quote Customer Complaints 210 complaints closed in last 3 years 92 complaints closed. Discounted plans cost from $8 to $20 per month. In under 3 months we have had six (6) power outages, not including the storms that occured across the state.
Scammers try to trick you into giving them your personal information. font-size: 18px; Email Us, Contact us from outside the United States. Examples include a household that has received a 24- to 48-hour disconnection notice or service . 1 3 Business More phone numbers Consumers Energy website www.consumersenergy.com What are Consumers Energy's email addresses? No note, text, email or call. Laboratory Services The Michigan Public Service Commission doesnt regulate utilities appliance service plans and the state attorney generals office hasnt received any complaints or calls in the past year about Consumers Energys appliance service plan, said Joy Yearout, spokesperson. Constant harassment about my bill, but will not correct the issue! We received a form in the mail to sign and return indicating our acceptance of the plan. Community Rules apply to all content you upload or otherwise submit to this site. We are currently being billed an extra $40.99 a month for this plan. During the time I am not home, my heat is completely off and my gas bill are getting every month higher! I have a coffee machine, I only use my electric dryer once a month.. No service call charges. Now called the plan to try and cancel my moms account because she had died. Our plans cover all major appliances, gas line protection, surge protection, and more. That evening we tried to turn on our AC and it did not function. BBB reports on known marketplace practices. Consumers Energy. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Payment Locations Locate a payment location near you: 10 Miles 25 Miles 50 Miles What do I need to do to get this resolved? Submit a complaint and get your issue resolved. M-F, 8 a.m. - 4:30 p.m. consumers power in calhoun county michigan, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Consumers Appliance Service Plan May 2023 Consumers Appliance Service Plan - If you are looking for reliable service plan with flexible options then try review our offers. Email: [protected]@gmail.com align-self: center; No separate payments to remember or checks to send. I do not owe it! His truck looked like it was almost on two wheels because he was going so fast. I witnessed that with the technician. After much testing and investigation, it was determined that our HVAC Circuit Board had been shorted out during the Consumers Power upgrade process. ASP is a perfect program for customers who want 24/7 service for appliance breakdowns, Gust said. click here. } For the best performance on this website and others, please upgrade Only for gas! You'll be back up and running at no charge, with no separate fees for service calls, labor or parts. Had the plan and came home from vacation and had no heat called the plan and it took 24 hours before someone was out to our house to get furnace fixed. Anthony spoke clearly, and kindly all while answering my questions promptly, and made it quite easy to resolve my issues. Years ago the electricity kept going out, my mother called and talk to a woman In Tampa Fl. Copyright 2023 DTE. Upon my return home, I discovered that my central air unit was fried, furnace, fans, camera doorbell, refrigerator's water/ice maker circuit board.

They refuse to correct this issue! *Appliance Service Plan is not regulated by the Michigan Public Service Commission. This will surely increase the credibility of your complaint. I had a few questions concerning my account, and was helped by a gentleman by the name of Anthony. All Rights Reserved | Powered by CLEAResult . Quit scamming your customers Consumers. My bill in the amount that I am obligated to pay by the care program is paid every month on time. So BIG thank you to him! Employee should be written up and counseled about the danger he imposed. Desired outcome: Consumers said they changed my coverage and that I would have to pay $298.77 for a part for the washer. Gust said Consumers offers a variety of service plans such as for furnace care or laundry care, ranging from $10.99 a month up to $27.99 a month, depending on the appliances that are covered. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. This will surely increase the credibility of your complaint. People with Alzheimers, mental illness, if they see a check, if theyre having money problems, theyre going to cash it and not realize its going to cost them so much money over the years, he said. Desired outcome: Consumers Energy has offered an appliance service plan since 1986 and has about 160,000 customers across the state, more than half of whom are seniors, Gust said. Plumbing Protection guards against budget-breaking problems. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. font-weight: 500; Tap on the "" icon, then select "Add to Home Screen". The California Energy Commission is leading the state to a 100 percent clean energy future for all.

You can find contact details for Consumers Energy above. Replacement of my refrigerator. They replaced the circuit board for the refrigerator's ice/water maker, but it fried immediately. With 24/7 access to representatives to schedule service calls - and priority scheduling for heating and cooling emergencies - we'll send an experienced local technician right to your door. Appliance service plan (asp) charging addition 5 months for service not provided. Web: Www.Consumersenergy.com (?) To be reviewed those bill and the machine they check my gas! Our dedicated business specialists are ready to assist you. George, 46, of Genesee Township, who later added her freezer, pays about $27 a month for coverage that she considers an insurance. Now we are behind the 8 ball getting this taking care before the end of November! Stop harassing me about something I don't owe! We called Consumers again. This is 8 days after my original call. ", "He fixed the air conditioning and saw a problem we would have had with our heating in the winter, so he ordered the part and came back and put it on.

Product shipment, payment, communication, billing, and any kind of service-related complaint about Consumers Energy can be filed via the specific Consumers Energy complaint section.

Replacement of my refrigerator. With the Appliance Service Plan, you can enjoy 24/7 access to phone representatives to 166 people like this 179 people follow this

Our service wires are under ground! BBB Business Profiles may not be reproduced for sales or promotional purposes. - Destruction of personal property 4133 highcrest dr brighton mi 48116. September 17, 2022 Katie Carey 517-740-1739