As soon as it does this once then the headset will mute itself in every other application that includes audio. My candidate directory branches where to look are: C:\Windows, C:\Program Files (x86). INFO 30-Apr-2020 13:39:25,437 [0x00002440]: RefId:[2a56f26a-f960-47d8-bd48-3cdd4f11df52] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} . Trucker Bluetooth 5.0 Wireless Headset With Noise Cancelling Mic for Phones PCs. INFO 30-Apr-2020 13:39:25,159 [0x00002440]: RefId:[f58fada5-b572-42ee-a74d-9216d90bbae1] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again <>stream |__Allworx Phone Headsets This headset supports long-wearing comfort with a comfortable, padded headband and pillow soft ear cushions. INFO 30-Apr-2020 13:39:25,400 [0x00002440]: RefId:[386f60ca-6657-4137-89b1-6b8d303fdc19] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Mute works local to the headset. INFO 30-Apr-2020 13:39:24,705 [0x00002440]: RefId:[8fc6db1c-ec9a-41c9-a429-b34a152eee7e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} In order to take advantage of this feature, you need to purchase this functionality. <>stream Please let me know if you need more data. I filed the report via the application. Today we will explain about a glitch that we discovered on the Focus 2 headset that without touching the headset to mute and unmute the microphone while in a call and we will explain how to fix this issue until the new firmware comes in. INFO 30-Apr-2020 13:39:25,534 [0x00002440]: RefId:[5ba16141-2cdc-4b13-91d0-4a8668cdbdce] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} $36.99 49% off. Pain in the rear! Details Select delivery location Usually dispatched in 7 to 8 days Sold and fulfilled by Global Klamp. INFO 30-Apr-2020 13:39:24,944 [0x00002440]: RefId:[b6915749-0746-4b6a-9b62-3046d36f0337] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again All other applications in MacOS with audio are now automatically muting my headset when the audio starts. endobj 4. DEBUG 30-Apr-2020 13:39:31,874 [0x00004ba0]: RefId:[87c37ccf-ed87-40e6-8005-177524ef59eb] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_ENDED INFO 30-Apr-2020 13:39:26,331 [0x00002440]: RefId:[bbd3b787-a8cb-405d-833e-c19f51e6e6a7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} From the Plantronics Software drop-down list, choose Hide icon and notifications. MPN 20921501. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. INFO 30-Apr-2020 13:39:17,431 [0x00004ba0]: RefId:[e85b385b-fe1f-46fb-9df8-2257cd6f525c] Plantronics::CallManager::Fire_EnterActions - Fire_EnterActions: 3 I uninstalled the Plantronics Hub Software. INFO 30-Apr-2020 13:39:25,553 [0x00002440]: RefId:[2e6f7096-5ddf-4a3e-aeaf-e651ebeef004] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again I have a Plantronics Voyager Focus UC - BT600 - if the phone is ringing as soon as I pick the headset up from the table (for instance) it says Mute on, Mute off, Mute on, Mute off, Mute on. To mute or unmute your headset, click the headset icon in the System Tray. ` } This is unbelievably annoying. If you have any more issues please work with our support organisation. INFO 30-Apr-2020 13:39:24,923 [0x00002440]: RefId:[3f5ff004-5a93-40ce-99a4-20fb6fd5138b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,214 [0x00002440]: RefId:[cd9a7e66-da59-4f50-8d12-6bbc580df3af] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,981 [0x00002440]: RefId:[87cb1a6a-982a-44e8-9d51-d1c1e5e79017] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,269 [0x00002440]: RefId:[a77ddc71-db8f-4860-aaad-1cf9f9d6b43b] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,453 [0x00004ba0]: RefId:[bbd16086-4b21-4ba3-9ad3-212bd7a49982] Plantronics::CallManager::MonoOnOff - Setting audio: MonoOn New comments cannot be posted and votes cannot be cast. Secure Payments, Free Shipping to your doorstep and Easy Returns across Dubai, Abu Dhabi, Sharjah, Al Ain, Ras al Khaimah, Al Fujairah, and more - UO00ZHGJZWD | binge.ae INFO 30-Apr-2020 13:39:26,518 [0x00002440]: RefId:[213d4efe-5a7d-45a0-8c81-7ebebe80cc5a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} How do I unmute my Plantronics headset? INFO 30-Apr-2020 13:39:17,756 [0x00003980]: RefId:[13b62a5e-dbec-47a6-ac7b-8222236f100f] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton INFO 30-Apr-2020 13:39:25,341 [0x00002440]: RefId:[ec3da208-7de1-43d1-9325-d844f13d33c7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,726 [0x00002440]: RefId:[25f26156-8dc8-40ec-b18b-76b0ed397d46] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 4. Happening here as well. INFO 30-Apr-2020 13:39:31,874 [0x00004ba0]: RefId:[0429c9e3-e963-4be3-b0e7-39687a4d4f54] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged INFO 30-Apr-2020 13:39:27,009 [0x00002440]: RefId:[49f22aa6-9092-411c-85ec-aa0dc0bad89e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Download and update firmware with the Poly Lens App: This will turn off the sensors and that will allow you to move your head freely without muting the microphone, you will be able to still mute the microphone from the mute key or by swinging the mic boom arm. US $150.4. INFO 30-Apr-2020 13:39:25,311 [0x00002440]: RefId:[20cc9d8c-e27d-470a-885b-4e1affba196b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Ok. - sancho.s ReinstateMonicaCellio Apr 13, 2020 at 8:46 With mute still on, end the call (either from the device or Lync). |__Polycom IP 320, 321, 330, 331 please use Poly Lens >here< to control the BT600 and Voyager. 'UdKN =Ior!#Ur'. Uninstalled and reinstalled software for Plantronics Hub & Ring Central softphone. Open the Sound window (often referred to as Windows Audio Mixer) by right-clicking on the speaker icon in the Windows notification area (i.e., system tray) and selecting Recording devices. Check Price at Amazon: 3: Logitech G432 Wired Gaming Headset, 7.1 Surround Sound, DTS Headphone:X 2.0, Flip-to-Mute Mic, PC. INFO 30-Apr-2020 13:39:26,774 [0x00002440]: RefId:[0bcd4613-ac1c-4a21-a61b-b2039534a161] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,290 [0x00002440]: RefId:[4f171816-23b9-490b-a2ce-f122e53bfefe] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} endobj INFO 30-Apr-2020 13:39:26,094 [0x00002440]: RefId:[155e7bba-5acb-4a98-bccf-e54962e20a0a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} How do I make a call with PLT legend? 684 0 obj and our What an annoying situation. Would someone from the tech department PLEASE respond to this inquiry. For example, myself I have a cheaper wired-USB plantronics C3220 that only beeps when toggling mute/unmute, as well as a wireless plantronics Voyager Focus UC B825 that speaks the words "mute on" or "mute off". If I reboot I can use other applications as normal but as soon as I start Skype for Business and initiate another call it is right back to the same behavior. INFO 30-Apr-2020 13:39:26,041 [0x00002440]: RefId:[91f3fb14-acde-4898-8482-1142f2a494b3] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged INFO 30-Apr-2020 13:39:25,040 [0x00002440]: RefId:[48d15c98-e40c-4d5f-8d7e-b0780fe5f9c3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,310 [0x00002440]: RefId:[a6d20aa5-1b9b-4360-b56e-0cbe736ab885] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} plantronics voyager legend mute button not working. INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[1d1c7c5b-58d4-4159-a154-ce337d0f4cc9] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged you have broken other applications with your bug. INFO 30-Apr-2020 13:39:31,875 [0x00004ba0]: RefId:[d9fb1326-1d16-4bfe-91ff-de618a76f5ee] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged Wireless Technology Bluetooth. 2) The sound duration is very long and the ongoing conference cannot . INFO 30-Apr-2020 13:39:31,864 [0x00004ba0]: RefId:[d3481ff9-aa2b-4110-802c-2d3a5f436925] Plantronics::CallManager::Fire_ExitActions - Fire_ExitActions: 3 When I am in MS Teams meeting on windows 10 using voyager 5200 headset, if I push button on headset I hear a beep and still remain unmuted. |__Wireless Headset Systems Buy Logitech H570e Wired Headset, Mono Headphones with Noise-Cancelling Microphone, USB, In-Line Controls with Mute Button, Indicator LED, PC/Mac/Laptop - Black in United Arab Emirates. Make or receive another Lync call; the call may be stuck on mute. How to fix it, Best Headsets for Business Travel Reviews, Plantronics (Poly) Wireless Headset Models and How They are Labeled, Poly Voyager 4245 Test and in-depth Review by the Expert at HeadsetPlus.com, Compatible Headsets for Polycom VVX IP phones, Poly CA22CD-SC vs CA22CD-DC Differences Explained, Jabra Evolve2 Buds Test and in-depth Review by the Expert at HeadsetPlus.com, Poly Edge Series VoIP Phones Headset Compatibility, Test and Reviews, Plantronics/Jabra Hearing Aid Compatible (HAC) Headsets for office telephone or PC softphone. INFO 30-Apr-2020 13:39:25,494 [0x00002440]: RefId:[aef3bc07-3caf-47c6-91a6-4cb0a07ac22c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} DeepSleep 9 plantronics.com . INFO 30-Apr-2020 13:39:31,873 [0x00004ba0]: RefId:[bf44320a-c4af-4ba6-a3da-b134aa1373ee] Plantronics::CallManager::MonoOnOff - Setting audio: MonoOff INFO 30-Apr-2020 13:39:17,661 [0x00003980]: RefId:[fd4b60f0-d283-4c0d-ae90-dca007b0ffbf] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Find many great new & used options and get the best deals for Jiade PC Headset with Microphone Noise Cancelling & Mic Mute, USB, NEW at the best online prices at eBay! With a single full charge, the CS540 will provide up to 6 hours of talk time. INFO 30-Apr-2020 13:39:25,236 [0x00002440]: RefId:[0e82b773-c729-4a20-9619-089091d9e952] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again |__Avaya/Nortel Meridian M39xx,M73x That will take a bit to save everything and shut down. Anyone have a fix or is this something Microsoft will need a code change to address? To unmute, press the volume down button for about 1.5 seconds until a triple beep is heard in the headset.
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