endobj Download your tickets (available no later than five days before matchday). 4 0 obj Contact Us: By Email. To edit some of your personal details in your FIFA ticketing account during a random selection draw sales period, you had to login into your ticketing account. Regulations means, without limitation, the terms of the following: 3 0 obj Supporter tickets, you need to scroll down and select the subcategory. %PDF-1.7 Q. I am requesting a refund of my EURO 2020 tickets due to the coronavirus, but I wish to still attend next summer, will I be able to buy back my tickets later in the year? 9R!qltOOg6gVzUuY,fQ/.|CUyEt2n^$N`EDY.T!"%h*E sMD4Y4}ySC1'2~!(K(+GW !nfD_u]WaFoH.|C P98`o>Vc9n08y2aS vBP=/"E>l2laEE,W_.sb\}y\ fj.Od1S|_. I can't find a way of changing my address on UEFA's website which has my old address (as evidenced by recent email communication from them). How long does the refund process take? On the next page, click on 'My account e.g. Were hoping to receive the returned tickets from Travel Club members only, however we are waiting for further confirmation from UEFA. We recommend you wait for the full tournament schedule to be released and for further ticket application updates later in the year. 1 0 obj 4 0 obj If you have forgotten your password or need to amend it, please follow the steps below: How can I edit some of the personal information in my FIFA ticketing account? UEFA has advised that guests are bound by the decision made by the lead applicant and at this stage they only have the email address of the lead applicant so would have no way of delivering the tickets to guests should the lead applicant cancel. I moved home in October last year. Vq{. <> Q. ",#(7),01444'9=82. Once the match schedule has been confirmed and the second return phase has ended, there will be no further opportunities to return your tickets. >u? Enter information for the new ticket holder and save.. All done!! UEFA organises some of the most famous . stream First name. UEFA have announced changes to their ticketing terms and conditions, refund policy and the privacy notification regarding the UEFA Euro 2020 tournament. The demand for tickets at Wembley is set to go through the roof with England competing in their first major final since 1966 Najwitszej Maryi Panny Krlowej Polski > Bez kategorii > uefa change ticketing email address. If you're not sure how to use the app then come back on this thread and . Will I be refunded the transaction fees? To reflect the current situation and to provide greater flexibility to supporters, UEFA have made some changes to their tickets terms and conditions, refund policy and privacy notification for UEFA EURO 2020 ticket holders. To find your 'Personal Details' page, click on your name at the top right of this page. Contact details for the UEFA media department can be found below:Tel: +41 (0) 848 04 2727 Email: media@uefa.ch UEFA.com works better on other browsers For the best possible experience, we. Remember the Main Applicant CAN NOT be changed. Now go to any UEFA.com page and log in. endstream Persistent cookies These are stored on your device in between browser sessions. the total purchase price for the Ticket(s) selected by the . The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. Cheers M MYR_93 Well-Known Member May 15, 2022 #2 Can do more than 1 to another account aldojack Well-Known Member Official Ticketer May 15, 2022 #3 Always Active. <>/Metadata 352 0 R/ViewerPreferences 353 0 R>> `/~Gb^9G>*koOx=qa. This takes you to a page where you can edit your email address. Some members have reported that they only have the option to keep all tickets or cancel all tickets. For further information, please read our FAQs at the bottom of this article. If you have any supporting material to add to your request (e.g. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Please do not contact the above telephone number as store.uefa.com does not handle ticketing enquiries. Your tickets will, where possible remain valid and further information will be sent to you closer to the tournament with information on how to access them via the UEFA mobile app. To find the auto-generated Apple ID email address, log in to UEFA.com and check the Ticketing email address: Still have questions? It will help us answer you. Only lead applicants will receive a copy of UEFA's email. endstream endobj startxref %PDF-1.7 Does anyone know how you can change this? Copyright 1994-2023 FIFA. 3 0 obj On matchday, remember to bring your . Tickets & Membership. ldbEXRGXW#kLo+)T*2iSM* If youre returning your tickets as a result of the coronavirus pandemic but still wish to attend the tournament next summer, please bear in mind that there is no guarantee you will be able to re-purchase the same tickets youve been allocated at a later stage. Head to our new page for all things England Supporters Travel Club. We recommend members wait for the full tournament schedule to be released and for further information to be published by UEFA later in the year. When you login into the Ticket Portal, please make sure that you are using the correct email address, i.e. Transferring tickets via UEFA app KilwinningBlue May 15, 2022 KilwinningBlue Well-Known Member May 15, 2022 #1 I have our 4 tickets. Essential Cookies. endobj by UEFA to the email address provided by the Applicant during the purchase process on the Ticket . From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price. If you need to update your email address, please contact the FIFA. endobj Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. It is against membership rules to transfer England match tickets to other members or non-members. Your email address Your message / question Please enter the details of your request. You have stumbled across our old website! June 2, 2022. buon compleanno in dialetto napoletano . UEFA.com is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. Please refer to these Frequently Asked Questions. UEFA is continuing to work with all participating nations to provide the best possible solution for all involved with the tournament so we ask members to please be patient during this difficult time. Please be mindful that only existing 2018-2020 Travel Club members will be able to access EURO 2020 tickets for next summers tournament. endobj <> Can I transfer two to my mates phone or only 1 to another person? Essential cookies help make the UEFA Platforms usable by enabling basic functions like page . For your chance to access the priority window, become a My England Football member before 7am on Wednesday 27 July. Enables clubs and referees to administer their day to day activities, UEFA announce changes to their ticketing terms and conditions, a new ticket return window and more. Does anyone know how you can change this? If you have any supporting material to add to your request (e.g. I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. endobj 1 0 obj Q. the original tickets buyers, and the cancellation will reflect the entire file. Unfortunately not, no. endobj Moreover, please make sure that. I cant be the only person in this position, hence Im posting this question on the Forum. . You will both need to have the app on your phones. The 2018-2020 membership closed in December 2019. Portal. <> If you are unable to obtain these details by following the I forgot my password instructions please contact UEFA directly. Your email address. Enables clubs and referees to administer their day to day activities Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. What should I do? 1176 0 obj <> endobj There is much speculation surrounding the ticketing sites appearance of a function to change the Main Applicant and there is still plenty of fan pressure for the function to be activated, so uncertainty remains as to whether the function will exist in the future. Firstly, make sure that the email address on the 'Personal Details' page of this FA website is the correct one which you wish to use. %PDF-1.6 % Can I change the payment details so the money is returned to me directly rather than the lead applicant? To participate within this community you need to sign is as an England Supporters Club member here. Were waiting for further information from UEFA regarding any returned tickets; if were able to keep any returned tickets, we cannot advise at this moment in time how many tickets will be returned and what categories will be available. You have stumbled across our old website! Clearly my address registered with UEFA will not match the billing address on my registered credit card (obviously my bank has my new address), hence payment may be refused. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. We will work with our partners at UEFA to provide further clarity on the revised terms and conditions and update members shortly. ]RdDi$";r^@hf!cJ$QR_+1R3BKYVo8y`~s3P{?JZ6V06h FpJ@ja]H@6E^o(r|nRZ\w'?> UO(AcYZ#e5m EsY ^nb9`AXS /YbBY"PK:y!dnq!tc Xt+Pe*A This means that if you definitely know that you will not be able to attend some or all of the matches you have been allocated, the lead applicant in your group will be able to return your ticket(s) via UEFAs refund portal now. QUICK LINKS. For example, persistent cookies will be used to remember the items that you have viewed and added to your basket when browsing in the UEFA store. However, consistent with earlier communication and . Lead applicants have until Tuesday 26 May 1pm GMT (2pm CET) to return their group's tickets. The travel guide includes useful information on the host city, stadium regulations, ticket collection poi Due to the short time-frame before the game, we have conducted a ballot based on our guaranteed allocation of 3000 tickets. Please be aware that tickets purchased within the England Supporters Travel Club are strictly non-transferable in line with the Terms and Conditions of the membership. 5 0 obj endobj Q. Who can I contact if I have a question regarding the ticket application process? 0 UEFA EURO 2020 will kick off on 11 June 2021, with matches scheduled to be played across 12 host venues around Europe. I have forgotten the password of my FIFA ticketing account. Click on the appropriate link below to access the contact form for the corresponding competition: UEFA Nations League . Can I join the 2018-2020 Travel Club membership in order to be eligible for returned tickets. Should your question still be unanswered please use the. Q. UEFA works to promote, protect and develop European football . "5$z(RGPd""z^e 8u$`e.Ky~ QLzqB!@cc}[8\"E*bfyic( ][%Vy7smwD_=d e`Uh0lt+n 1200 0 obj <>stream %PDF-1.7 Not only that, but if they are going to send tickets or other information in paper form it will go to the wrong address (although hopefully they will use the UEFA phone App for tickets which we used for the June 2019 UEFA Nations league Final games). Your FIFA ticketing account includes important information related to your ticket application(s). : screenshots), please add the file in the "Attachments" field below. <>/Metadata 924 0 R/ViewerPreferences 925 0 R>> xJ1Lf'MRhwM Ji*?f'Y dr<=I:9{@1;Rf+pt5#9[$FhJxiYu(Y}MCiFQL:'ebI!>?Qs(Vm# WMYA>!\sV>==Zi5"ws3W{U5^H&sFdBSLTi1q t FULL-TIME offers you an easy way to manage your football leagues online. In addition, it is not possible for UEFA to change the assigned ticket holder's details. Another member ordered my tickets, but I can no longer attend how do I obtain a refund? UK: 0371 811 1905 (International: +44 207 835 6000) Disabled Supporters Office. Q. I was in the second ballot conducted by the Travel Club in February, will I be allocated the tickets other members return? The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . Mine is currently set to my company's email from application to get tickets for the Nations League in Porto. hbbd```b``6A$S!X=L:HrL`RL>:fg3$c8El#N? . I've sent my application for tickets in today and need to change this address as I might not be working for that company next year. Depending on your card or bank account provider, the refund can take up to 30 working days after the portal closes for the payment to appear on your statement. There will then be a second return phase once the full match schedule for next summer has been confirmed. For example, you can change some of your personal data, check if your ticket application has been successful or modify/cancel your ticket application up until such dates established for the respective random selection draw sales period of Sales Phases (1) and (2). To participate within this community you need to sign is as an England Supporters Club member here. However, on the next page, the name of the Main Applicant will be locked. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> My request concerns: -. Europe's football website, UEFA.com, is the official site of UEFA, the Union of European Football Associations, and the governing body of football in Europe. xs*[=yHPF" The Football Association announced the news in an official press release this morning with the ambitious plans promising to take both the tournament and the game in . The ticket return window is now open and will close at 1pm (UK time) on 26 January 2021. stream by UEFA to the email address provided by the Applicant when registering on the Ticket Portal and as notified by updating the Applicant's Request status on the Ticket Portal. Here is a page where you can do it (top right). All ticket buyers returning their tickets will receive a full refund from UEFA by the end of February 2021. These allow your preferences or actions across UEFA Platforms to be remembered. For now, heres a step-by-step guide to changing the names of Ticket Holders for your World Cup tickets, Begin by going to the FIFA ticketing website and login to your account. <> Q. Click Here. (!2-e'J^SB'Yz 84 Vu O6rq 86'DiIx"QIR#tl$v%V2b(D%7 <> Q.Can I keep all the tickets but change the names of the ticket holders as I have friends who can go in place of the people who wish to cancel? Mobile ticket top tips! Your FIFA ticketing account includes important information related to your ticket application(s). Upon entering the ticketing platform, to access your account settings please click on Profile on the side menu. Tomorrow morning, UEFA will release a limited number of additional tickets for Sunday's #WEURO2022 final. The lead applicant in your group will need to return your ticket(s) for you using UEFAs ticket refund portal and their original UEFA login details. No single ticket cancellation in an order will be allowed. This is a read only version of the page. Once you're on the 'Personal Details' page, your email address can be edited but make sure you press 'Save Changes'. 3 0 obj UEFA have outlined that the cancellation needs to be done by lead members, i.e. address' half way down on the right. stream It would be great if you could advise. To access the return portal simply head to UEFA's website and select 'Return Tickets Now'. Please be aware that if you have forgotten your Username or Password we will be unable to assist you on this matter. If your payment card has expired but the bank account is still the same, the payment will still reach you, but it may take a little longer. Were waiting for further information from UEFA with regards to what happens to the returned tickets, however to manage expectations, we cannot guarantee that you will have access to the same tickets you were allocated in December. % Why should I check my ticketing account on FIFA.com/tickets regularly? No need to worry, by clicking here you will be redirected to our new site where you can read our latest News and Announcements, check your account and sign up to the 2020-2022 England Supporters Tra Travel Club members attending the Spain v England match on Monday 15 October 2018 can now download our Travel Guide by clicking the link below. All lead bookers will receive an email this week from UEFA outlining the changes that have been made. 4 0 obj . address' half way down on the right. We would like to show you a description here but the site won't allow us. Refunds can only be made using the lead applicant's details. Upon entering the ticketing platform, you were able to edit your personal details by clicking on the Edit my personal details button. No. address (new address can be added if needed by clicking on 'Add a new address') Click on 'CONTINUE' If you want to accept tickets in different categories (in case of no availability in the one you are about to request), tick the checkbox 'I am willing to accept tickets in other categories' Read and accept the Terms and On the next page, click on 'My account e.g. As soon as we receive this informat www.uefa.com//0253-0d821c0faceb-9c6313dd551c-1000--uefa-euro-2020-ticket-details-announced, support.tickets-euro2020.uefa.com//new. Any transaction fees acquired wouldve been as a result of your bank or payment card provider. If you know for definite that you're unable to attend,and require a refund at the end of May, you can cancel all your group's tickets and the guests in your group will need to contact us separately so that we can collate their details to help them out with tickets at a later date. As soon as we receive this informat euro2020-sales.tickets.uefa.com//editPersonalDetails. %%EOF 11 czerwca 2022 . It is not possible to update the email address of your FIFA ticketing account after it has been created. 2 0 obj What happens to the tickets England Supporters Travel Club members return? The England Supporters Travel Club does have my new address. Last name. During a first come first served sales period and the last-minute sales phase, please log in into your ticketing account. The official site of the international governing body of football with news, national associations, competitions, results, fixtures, development, organisation, world . If youre the lead applicant, youll need to login with the same details you used in December to submit your application. However, consistent with earlier communication and despite the ticketing site having a button to RESET MAIN APPLICANT - the Main Applicant still CAN NOT be changed. Enables clubs and referees to administer their day to day activities, From today, members have the opportunity to return their EURO 2020 tickets if they're no longer able to attend. JtJdJnt Should we receive an additional allocation of tickets we will then conduct a further ballot, based on the same England v USA tickets go on sale to 2018-2020 Travel Club members on Monday 3 September. No. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Following their previous update in April, UEFA has contacted ticket buyers today with information on the ticket refund process for next summer's tournament and instructions on how to return your EURO 2020 tickets, should you wish to do so.. From today, ticket holders will have the opportunity to return their tickets either in full or partially and receive a refund of the full ticket price.